Frequently Asked Questions
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Orders are dispatched within 1-2 business days. You will receive a tracking link by email as soon as your order ships. See our Shipping & Returns page for delivery estimates.
You have 30 days from delivery to return any unused item in its original packaging for a full refund. See our Refund Policy for the full process.
Yes — every LUMORA light ships with a 1-year warranty covering manufacturing defects.
Most LUMORA gaming lights connect over Bluetooth or USB to the free LUMORA app for color, brightness, and effect control. Product pages list exactly how each light connects.
It depends on the product — rechargeable lamps run cordless on battery for several hours, while desk lamps and light bars are designed to stay powered. Check each product page for power details.
LUMORA is built around soft, warm, adjustable lighting rather than one-note neon effects — the goal is a room that looks considered, on camera and in person, not a novelty gadget.
Once your order ships, you will receive an email with a tracking link. You can also view order status anytime from your account page.
Shipping destinations and rates are shown at checkout once you enter your address — see Shipping & Returns for details.